Privacy Policy

UXI Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uxigroup.co.uk and use our services.

Personal Information

When you contact us or use our services, we may collect personal information including:

• Name and contact details (email address, phone number)
• Company name and role
• Project information and site details
• Files and documents you upload (plans, photos)
• Communication preferences and meeting schedules

Usage Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages viewed and time spent on pages
• Referring website and search terms
• Device information and operating system

We use the information we collect to:

• Provide and deliver our architectural services
• Respond to your enquiries and schedule consultations
• Send project updates and service information
• Improve our website and services
• Comply with legal obligations
• Analyse website usage and performance

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality

You can control cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect website functionality.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a structured format
• Object: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at hello@uxigroup.co.uk

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for 6 years in accordance with professional indemnity insurance requirements.

We may use third-party service providers to help us operate our website and deliver our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.